Legal
Refund Policy
Effective date: July 2026
At DigiProfile, customer satisfaction is important to us. If you are not satisfied with your DigiProfile subscription, you may request a refund subject to the conditions below.
Refund Conditions
- The refund request must be submitted within 15 days from the date of registration or subscription purchase.
- If the request is approved, 50% of the amount paid will be refunded to the original payment method.
- Refund requests received after 15 days from the date of registration or purchase will not be eligible for any refund.
- Payment gateway charges, taxes or other non-recoverable charges, if any, may be deducted from the refundable amount.
- DigiProfile reserves the right to refuse a refund where there is evidence of misuse, fraudulent activity, violation of the Terms, or if the service has been substantially used.
Renewal & Modification Charges
Yearly membership renewal charges and profile modification charges are non-refundable once the corresponding service has been delivered.
How to Request a Refund
Submit your request through the Contact Us section of DigiProfile with your registered email address and payment reference. Approved refunds are processed to the original payment method.
By subscribing to DigiProfile, you acknowledge and agree to this Refund Policy.
